Every alert and ticket comes in from whatever you already run, and Ringdown triages each one in full context, citing how the same issue was fixed last time.
The routine gets handled shadow-first: Ringdown shows you what it would have done before it does anything.
When something is real, it doesn't assign a ticket. It calls your on-call engineer, with the investigation already written.
How a pilot works
Ninety days. One queue. The first two weeks run in shadow: Ringdown acts on nothing and records what it would have done with your real traffic. You get a receipts report before anything goes live, and you decide from there.
We don't quote benchmarks. The shadow report on your own queue replaces the marketing claims.